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By certifiedco30304166, May 18 2016 09:28PM

Microsoft released an update in their Windows Updates for the Microsoft .NET Framework which updated Microsoft .NET to version 4.6.1. This update has been known to cause issues when trying to interact with the Documents tab, modify attachments, or attach new files to the database

Act! v17

For Act! v17.1 and v17.2 hotfixes were released for a similar issue when using Act! in Windows 10. The same fixes have been known to resolve the issue in computers which are not running a Windows 10 operating system. You can find downloads for the hotfix that applies to your version here:

Act! v17.2 Windows 10 Document Tab Fix (Hotfix 0):


Act! v17.1 Hotfix 4:


For Act! v17.0, it is necessary to update to v17.1 or v17.2, then apply one of the hotfixes above.

Act! v16

For Act! v16.3, Hot Fix 1 was released that addresses this issue. To download Act! v16.3 Hot Fix 1, refer to the following link:


Note: For German and French Act! users, go to


For Act! v16.2 down to Act! v16.0 it is necessary to update to Act! v16.3, then apply the hotfix above.

Sage ACT! 2013 and older

Note: This information is provided as a convenience and pertains to some versions of Act! no longer supported. Swiftpage does not provide support for Microsoft products. If you require assistance configuring or troubleshooting Microsoft .NET Framework, contact Microsoft or an IT Professional for assistance.

In Act! versions 2013 and older, this issue can be resolved by removing the Microsoft .NET Framework 4.6.1 update. For additional information on removing updates, refer to the following Microsoft documentation:

Remove update

How to uninstall ACT

By certifiedco30304166, Feb 27 2016 03:13AM

You open your outlook 2016 and get the following error.

Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information

Create a new email profile

Control Panel


Show profiles


give new profile name

Fill in your account info

make sure you select always use the profile name you just created.


launch outlook, should open correctly

By certifiedco30304166, Feb 24 2016 08:53PM

You are trying to open Microsoft Edge whil logged in as the domain admin.

2 registry changes below, reboot, fixed! worked!!

Domain administrator could then open Windows 10 Edge, PC Settings, etc. without error message “This app can’t open…”.

HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft >Windows > CurrentVersion > Policies > System

Locate and set the value of 'FilterAdministratorToken' (Note: You may need to create the 32-bit DWORD,) to 1.

HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Policies > System > UIPI

Locate and set the value of '(Default)' to 1.

By certifiedco30304166, Feb 10 2016 09:14PM

You are trying to create a workflow in SharePoint in Office 365 and get the following infopath error

Forms that require the domain permission level contain features that access information on a network, such as data connections, linked images, and code.

Download SharePoint Designer 2013 and use this to create your workflow forms.

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